We at API have a well trained group of Grain Management Specialists who monitor grain status as well as hardware operations. Our customers will receive daily updates on the progress and condition of their grain as well as any issues that may happen during the season. Harvest is our busiest time of the year and we want to ensure you that our team strives everyday to make sure your grain dries to target moisture efficiently and effectively.
We have one or more of our GM specialists on call all day every day. When you choose our service, you will be set up with a group text that puts you in contact with our whole team. Each member of the team is well rounded and we each have our strengths in areas such as tech, sales, and troubleshooting. We also receive email alerts when something is not working at 100% capacity on site so we are able to locate and solve issues quickly and efficiently.
Every member of our team has experience in the agricultural technology field in one way or the other. We have sales experts who know what our customers need and can help you set up a new system or add on to your current one. Our technicians can pinpoint any problems that come from hardware or the grain management software, as well as walk you through doing repairs of your own. Our team of grain management specialists know what it takes to produce grain that meets your expectations.
API strives to offer world class customer service to our farmers. We have full time crew of certified technicians head quartered in Stuttgart Arkansas that travel a radius of five surrounding states. Our technical support team services RTU (remote utility units), changes moisture and temperature cables in grain bins, as well as troubleshooting.